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Company Info
Nair Systems

DXB, United Arab Emirates

Phone: 97150 7298140
Web Site:

Company Profile


Telecom Lead


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Title:

Telecom Lead

Job ID:

698251

Location:

doha, Qatar 

Job Industry Type:

Computer Software
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Employment Type:

Full time

Posted:

06.17.2022
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Job Description:

Nair Systems is currently looking for Telecom Lead for our Qatar operations with the following skill sets and terms & conditions. Minimum Qualifications: Bachelor’s degree in computer engineering, Computer Science or equivalent CCIE collaboration certification or equivalent experience Data center industry certifications Certified in ITIL framework and processes. Minimum Experience: ? Minimum 10 years’ experience in relevant field: ? Coordinate and administer telecommunications activities ? Confer with business units to determine phone system needs, to establish project priority, and to assist with resolution of telecommunication problems ? Participate in IT teams to evaluate phone hardware and software requirements ? Perform analysis of needs and contribute to the design of phone architecture, integration, and installation Responsible for all company telecom, phone, faxes, fax servers and phone switches ? Understanding, knowledge, and experience with Cisco telephony architecture including PBX, Cisco Unified Communications Manager, Cisco Unity Connection and Cisco Unified Contact Center. ? Understanding, knowledge, and experience with video, voice and content collaboration and communication solutions. ? Understanding, knowledge, and experience with BlackBerry and EMM solutions ? Understanding and knowledge of voice recording and dialler software ? Administer programming and support for all moves and changes required on Cisco switches and VoIP ? Support document and support of all telephony disaster recovery for all client sites ? Assist and maintain documentation for the phone network and IT related support ? Assist and maintain a formal system of evaluating all telephone systems and materials used to maintain them ? Access management and CCTV expertise a plus Key responsibilities ? Executes troubleshooting methodology and root-cause analysis to resolve complex and advanced level problems ? Assists in testing, adjusting, and installing equipment to meet provisioned request SLA’s ? Executes systems maintenance plans to proactively manage reliability and service expectations ? Prepares and maintains technical documentation to guide network users, and to assist with the on-going operation, maintenance, and development of the network ? Drives problems to resolution, handling multiple complex issues simultaneously while effectively communicate and engage cross functional technical peers ? Adheres to the agreed event management notification and escalation procedures ? Perform periodic reviews of Configuration Items (CIs) to ensure compliance with policies and standards, and process thorough operational readiness tasks ? Configures, develops, integrates, implements and regularly maintains network solutions ? Supports implementation/deployment of network enhancements or new network designs ? Assists peers and utilizes software and hardware tools to identify and diagnose problems and factors affecting network performance ? Define procedures for system and component installation, acceptance testing and install proactive maintenance activities ? Coordinates problem resolution, creates problem record, determines severity and prioritization classification ? Evaluates, and recommends hardware, software, and telecommunications equipment to enhance the performance of network design and systems. Terms and conditions Joining time frame: 2 weeks (maximum 1 month) Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at nishanthini.suda@nairsystems.com



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